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  Account Executive
 

Responsibilities:

  • Receiving new accounts from the Account Supervisor.
  • Liaise and follow up with different departments to ensure all inquiries, sales calls and orders are processed accurately and in a timely manner.
  • Issuing and updating the contracts with the customers and on the computerized system.
  • Receiving copies of customers’ license, ID, bank vouchers (amounted & not amounted).
  • Coordinating with the Fleet department the cars’ availability, condition and preparation (cleaning the car and preparing it for the delivery).
  • Receiving customer complaints / issues regarding the car and working on solving them. Referring unresolved customer grievances to management for further investigation.
  • Delivering replacement cars for customer in case of car breakdown or accident.
  • Following up with the Service department on a car’s condition in case of breakdown or accidents.
  • Confirming a car’s condition during the customer’s return of the rented car.
  • Coordinating the license renewal with the Custom Clearance and License department under the Rent/Limo Business Unit Director supervision.
  • Following up on customer financial collections/payments and resolving any problem that arises.
  • Send customer satisfaction surveys to clients. Follow up and complete unfinished surveys with customers over the phone.
  • Report on and present results of customer surveys to the business unit director.
  • Update customer database and ensure that all the information we hold on contacts and customers is up to date.
  • Carrying out monthly market surveys on competitor rental company prices, products and offers.
  • Telesales activities:
    • Prospect for new customer potentials and describe Smart Limo products, services & special offers. 
    • Coordinate and schedule meetings with potential corporate customers and Smart Limo Sales Executives to present company services.
  • Any other tasks assigned by management according to job needs.

Required Skills and Experience:

  • 0-1 years in the service industry
  • Highly organized and a multi-tasker
  • Proficiency in Microsoft office (Excel, Word, and Outlook)
  • Excellent communication skills
  • English School graduate is a must
  • Great team player with a “can do” attitude
  • Age not to exceed 25 years

* Only male candidate are accepted at the moment since the job requires working from 4 to 10 p.m. most of the week. 

How to apply?
Send your resume by e-mail with the subject: Account Executive.

 
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